Frequently Asked Questions

IMB Electric is the Turkey’s fastest growing and leading authorized distributor company for the automotive industry including electrical, automation, mechanical and pneumatic products. With an experience of 20 years, IMB Electric has built an incredible reputation and supplying highly reliable and finest electrical industrial parts. Today, the IMB Electric brand is referred with reliable products and excellent customer service. We are proud to be approved supplier at local and international level. For more information, please visit dc-components.com

IMB Electric is the authorized distributor company that provides the platform for buyers to find the products which meet their requirements. However, if you are new to this platform then you can:

1. Find Products & Services
2. Order Online
3. Make the payment and order which is fully Protected.

Delivery Assurance is a free service which is offered by the DC-Components in order to bridge the trust gap. Buyers will be covered in the following cases:

1. Buyers will be fully covered, if shipment doesn’t take place on time.
2. Buyers will be fully compensated, if there is a mistake at our side.

A buyer can easily place the online order without going through the lengthy process. For the easiness and guidance, please read the manual document that will guide you for placing an online order. Please click here for the Manual of Online Order

TNT, Fedex, DHL, UPS, Aramex, EMS and USPS are available as International Freight Forwarders. If the order amount is less than 200 US Dollar (USD), Free shipment will be made via EMS Express. For Order greater than US Dollar (USD), Free shipment will be made via TNT, Fedex or DHL.

Stock products are shipped within two working days at the latest. The delivery of the material to the customer may vary depending on the cargo service and customs procedures.

The tracking number is shared with the customer after the order has been shipped.

No, you do not. But if you have an account then you will be able to: Speed your way through checkout. Track your orders easily. Keep a record of all your purchases

We usually send you Quotations within 1-3 working days at least.

Yes, we highly value your privacy at dc-components.com. We do not provide any of your personal information to third parties. Any personal information required at dc-components.com will be limited to our internal use only to process your order and improve the service.

Furthermore, we do not collect unnecessary personal information unless it is provided by you.

You can send e-mails from “Contact Us” or info@dc-components.com for technical-related questions. Our technical experts will answer to you as soon as possible.

We are afraid that we cannot ship the item if there is a payment shortage. Please note that additional handling fees due to excess or shortage of payment would be borne by you.

Yes, you can order by a single unit.

Yes, even individuals can also purchase.

We are afraid that we cannot cancel any order once the payment is confirmed.

However, it may be considered if the item is still in preproduction or pre-shipment.

The size of parcel varies in products and quantities.